Q. WHAT DO YOU CHARGE FOR YOUR GRAPHIC DESIGN SERVICES?

Prices depend on many variants, but you can be sure you are getting a great value for your design project. Design jobs are charged by the hour. Typical graphic design projects are $50/hour or a flat $75 for a small to med setup job. We also bill in 15-minute increments for web work. If you have small changes to a pre-existing file that takes five minutes for a quick update, we will charge the minimum amount of $25. Website work starts at $75 per hour. You won’t find that with some of our competitors. We encourage prospective clients to compare philteredGRAPHIX with agencies producing the same level of work.

Q. HOW DOES YOUR DESIGN PROCESS WORK?

During our initial discussions, we first begin by discussing the client’s ideas, target market, and uses for the finalized project. We then may ask for samples of existing design work that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our design service is very straightforward. If you’d like to see extra concepts after our initial idea(s) or if you need a couple of designs for multiple projects our service can be priced according to your needs.

Q. IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?

No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high-resolution images purchased are 100% yours once the project is fully complete and paid for.

Q. HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, Google Drive, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

Q. DO I GET A VECTOR FILE FOR MY PROJECT ONCE CREATED?

YES, you will receive an EPS (vector) file, as well as jpeg, png, and PDF versions of the final product.  

Q. HOW DO I CHECK ON THE PROGRESS OF MY JOB DURING DESIGN PROCESS?

Once a deposit is received, the normal turnaround time is 7-10 days. We will present a sample (or samples) to the client prior to finalizing the project and will wait for final approval before we discard any of the DRAFT copies. The client files are their artwork and we are upfront about this part of the process. We do save your work in case you lose the files or need them sent again, but consent is given by you, the client, to allow us to utilize the project materials for our own marketing purposes upon completion.

Q. WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?

As a non-agency, we listen to our clients from the start. We encourage the client to provide any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client may be asked to approve certain colors and fonts before work continues. Once the design project is completed, we can provide you with suggestions to have your project professionally printed at a local print shop if requested. 

Q. I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Contact us to find out.

Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We prefer payment via Venmo or PayPal, but also accept payment by cash or check.